The Investment Adviser shall only accept payments towards its fees for Investment Advisory Services as set out in Schedule 2 and is not permitted to accept funds or securities in its account on the client’s behalf.
The Investment Adviser does not guarantee returns, accuracy, or risk-free investments. All advice is subject to market risks, and there is no assurance of any returns or profits.
Any assured/guaranteed/fixed returns schemes or any other schemes of similar nature are prohibited by law. No scheme of this nature shall be offered to the client by the Investment Advisor.
Investment advice, only related to securities shall fall under the purview of SEBI. In case of any services offered by Investment Advisor related to products/services not under the purview of SEBI, Investment Advisor shall make disclosure to the client and take appropriate declaration and undertaking from the client that such products/services and the services of Investment Advisor in respect of such products/services do not come under regulatory purview of SEBI and that no recourse is available to the client with SEBI for grievances related to such products/services or services of Investment Advisor in respect of such products/services.
This agreement is for the investment advisory services provided by the Investment Advisor and Investment Advisor cannot execute/carry out any trade (purchase/sell transaction) on behalf of the client without his/her/its specific and positive consent on every trade. Thus, the client is advised not to permit Investment Advisor to execute any trade on his/her/its behalf without explicit consent.
The fee charged by Investment Advisor to the client will be subject to the maximum of amount prescribed by SEBI/Investment Adviser Administration and Supervisory Body (IAASB) from time to time (applicable only for Individual and HUF Clients).
Investment Advisor may charge fees in advance if agreed by the client. Such advance shall not exceed the period stipulated by SEBI; presently it is maximum two quarters. In case of pre- mature termination of the Investment Adviser services by the client or the Investment Advisor, the client shall be entitled to seek refund of proportionate fees only for unexpired period. However, Investment Advisor is entitled to retain a maximum breakage fee of not greater than one-quarter fee.
Fees to Investment Advisor may be paid by the client through any of the specified modes like cheque, online bank transfer, UPI, etc. Cash payment is not allowed. Optionally the client can make payments through Centralized Fee Collection Mechanism (CeFCoM), managed by BSE Limited (i.e. currently recognized IAASB).
The Investment Advisor is expected to know the client’s financial details for providing services. Hence, the client is required to share the financial information (e.g. income, existing investments, liabilities, etc.) with the Investment Advisor.
The Investment Advisor is required to carry out the client’s risk profiling and suitability analysis before providing services and thereafter on an ongoing basis. The services provided will be in line with the assessed risk profile. Investment Advisor shall also communicate the assessed risk profile to the client.
As part of conflict of interest management, the client or the client’s family members will not be provided any distribution services by Investment Advisor or any of its group entity/ family members. Investment Advisor shall, wherever available, advice direct plans (non-commission based) of products only.
The Investment Advisor shall endeavor to promptly inform the client of any conflict of interest that may affect the services being rendered to the client
For any grievances,
Step 1: The client should first contact the Investment Advisor using the details on its website or via email id: maxiejose@affluenzwealth.com with copy to support@affluenzwealth.com
Step 2: If the resolution provided by Investment Advisor is unsatisfactory, the client can lodge grievances through SEBI’s SCORES platform at www.scores.sebi.gov.in
Step 3: If the client remains dissatisfied with the outcome of the SCORES complaint, the client may consider the Online Dispute Resolution (ODR) through the Smart ODR portal at https://smartodr.in
The SEBI registration, enlistment with IAASB, and NISM certification do not guarantee the performance of Investment Advisor or assure returns to the client.
Clients are required to keep contact details, including email id and mobile number/s updated with the Investment Advisor at all times.
The Investment Advisor shall never ask for the client’s login credentials and OTPs for the client’s Trading Account, Demat Account and Bank Account. Never share such information with anyone including Investment Advisor.